GH Technique chauffagiste plombier icône accueil
01 82 83 33 50
  • 01 82 83 33 50
CONTACT
GH Technique chauffagiste plombier paris

GENERAL TERMS AND CONDITIONS

These Terms and Conditions are available :

COMPANY PRESENTATION

GH TECHNIQUE : Plumber – Sanitary, Heating and Water Treatment
64 rue Lemercier, 75017 PARIS
SIRET : 934 672 841 00012
Telephone : 01 82 83 33 50
Email : antoine@gh-technique.fr

ARTICLE 1 - SCOPE OF APPLICATION

These General Terms and Conditions of Sale (GTC) govern all business relations between GH TECHNIQUE, artisan plumber (hereinafterreferred to as ‘the Company’) and its customers (hereinafter referred to as ‘the Customer’). They apply to all quotations, offers, invoices and services relating to plumbing work, sanitary facilities, heating and bathrooms. 

Any work commissioned implies unconditional acceptance of these GTC. The Customer acknowledges having read these terms and conditions prior to signing the quotation or concluding the contract.

ARTICLE 2 - QUOTATIONS AND OFFERS

  • 2.1 Preparation of the quotation

All quotations are provided for information purposes only and are not binding. The Company will conduct an on-site assessment before preparing a detailed commercial offer. Unless otherwise stated, quotations remain valid for 30 calendar days from the date of issue.

2.2 Changes following the quotation

During the initial visit, additional work or anomalies that were not initially visible may be discovered. In this case, the Company will draw up a supplementary quotation, which must be signed by the Customer before the additional work is carried out.

The Company reserves the right to modify the initial quotation in the event of technical difficulties arising during demolition or during the execution of the works, in particular :

  • Presence of hazardous materials (asbestos, lead)
  • Necessary structural changes
  • Hidden defects revealed after opening

2.3 Inaccuracies related to access

The Company cannot be held liable for additional costs resulting from difficulties in accessing the site, multiple staircases, or particularly difficult working conditions not initially mentioned.

ARTICLE 3 - PRICE CONDITIONS

3.1 Pricing
Prices are quoted in euros including VAT (all taxes included), unless otherwise stated. They include labour, travel and standard materials. Premium quality materials are charged at an additional cost according to the Customer's choices.

3.2 Price increase

The price agreed upon in the quotation is firm and final. However, in the event of :

  • Increase in material prices of more than 10% between the date of the quotation and
    the start of construction
  • Exceptionally extended lead times at the Customer's request

The Company reserves the right to request a tariff review. Written justification will be provided to the Customer.

3.3 Additional costs

The following costs are not included unless expressly stated in the quotation :

  • Removal of bulky items and rubble
  • Masonry, tiling or electrical work (if not mentioned)
  • Difficult access, working at height or in extreme conditions
  • Travel to remote locations (more than 50 km from Paris 17th arrondissement)

ARTICLE 4 - PAYMENT TERMS

4.1 Payment terms

Payment shall be made in accordance with the terms and conditions set out in the quotation and invoice :

  • 50% deposit upon signing the quote (not mandatory for work under 300€)
  • Balance upon completion of work, prior to final acceptance

Payment can be made by :

  • Cash
  • Cheque
  • Bank transfer
  • Energy cheques (if applicable)

4.2 Payment period

Payment of the balance must be made upon receipt of the invoice and no later than upon completion of the work. No additional work will be carried out if any outstanding payments remain.

4.3 Invoice

An invoice that complies with tax regulations will be issued to the Customer. It is payable on receipt.

4.4 Default on payment

In the event of default or delay in payment beyond 30 calendar days from the due date, the Company may :

  • Suspend the execution of works
  • Charge late payment interest at the statutory rate (default interest)
  • Request reimbursement of all collection costs incurred

ARTICLE 5 - DELIVERY TIMES

5.1 Work planning

The deadlines are provided for information purposes only and do not constitute a binding commitment. The Company undertakes to meet the deadlines specified in the quotation as far as possible, depending on :

  • Team availability
  • Weather conditions
  • Any additional work discovered
  • Delivery times for materials

5.2 Postponement of construction work

The Company reserves the right to postpone a project in the event of :

  • Extreme weather conditions
  • Reason of force majeure
  • Unavailability of the Client to access the site
  • Discovery of additional work

The Customer will be informed as soon as possible.

5.3 No penalty for late payment

Failure to meet deadlines shall not give rise to any compensation, except in the case of a specific contract that formally includes penalties for late delivery.

ARTICLE 6 - LIABILITY AND WARRANTIES

6.1 Compliance with standards

The Company undertakes to carry out all work in accordance with :

  • Compliant with current DTU (Unified Technical Documents) standards
  • To the applicable thermal regulations (RT 2020)
  • In accordance with applicable health and safety standards
  • To local regulations in Paris

**6.2 Guarantee of conformity

The work is guaranteed to comply with the specifications and is accepted. This guarantee does not apply to defects resulting from misuse, lack of maintenance or external causes.

6.3 Ten-year warranty

The Company subscribes to a ten-year warranty covering the essential elements of the installations for 10 years from the date of acceptance of the works.

**6.4 Two-year warranty

A two-year warranty is provided on non-structural elements (taps, fittings) from the date of acceptance.

6.5 Limitations of liability

The Company's liability is limited to recognised and justified defects in conformity or performance. It does not include :

  • Indirect damages (loss of earnings, loss of enjoyment)
  • Additional costs associated with repair by a third party
  • Damage caused by subsequent modifications made by the Customer
  • Normal wear and tear of materials

ARTICLE 7 - CUSTOMER OBLIGATIONS

7.1 Access to the construction site

The Client undertakes to provide the Company with free and secure access to the work areas, as well as :

  • Water supply when needed
  • Access to electrical installations (safety standards complied with)
  • A secure storage area for materials

7.2 Provision of information

The Customer undertakes to provide all relevant information concerning :

  • The layout of the premises
  • Existing facilities
  • Potential risks (asbestos, hazardous materials)
  • Condominium regulations, where applicable

7.3 Respect for the premises

The Customer undertakes to:

  • Protecting existing installations
  • Follow safety instructions
  • Ensure that third parties

ARTICLE 8 - RIGHT OF WITHDRAWAL

In accordance with current regulations, consumers have a period of 14 calendar days to withdraw, unless work has already begun at their express request. This right does not apply to :

  • Contracts concluded on a professional basis (B2B)
  • Work commenced before the deadline

In the event of exercising the right of withdrawal, the Customer shall bear any costs for work already carried out in accordance with the rates set out in the quotation.

ARTICLE 9 - MATERIALS AND PRODUCTS

**9.1 Responsibility for materials

The materials supplied by the Company are of recognised brands and standard quality. The Company is only liable for installation defects.

9.2 Materials supplied by the Customer

If the Customer supplies materials, the Company does not guarantee their quality or compatibility. It shall only be responsible for their correct installation. Any delay in the delivery of materials supplied by the Customer shall automatically extend the execution deadlines.

9.3 Environmental standards

The Company undertakes to use products that comply with environmental regulations. Certain products (paints, adhesives) may release volatile compounds; adequate ventilation of the site is necessary.

ARTICLE 10 - CLAIMS AND INSURANCE

10.1 Civil liability

The Company is covered by professional liability insurance. The Client may request proof of this at any time.

10.2 Bodily injury

The Company shall not be liable for any physical injury sustained by the Customer or third parties during the performance of the work, except in the case of direct fault on the part of the worker.

10.3 Property damage

The Company undertakes to take all measures to protect the Customer's property. However, it can only be held liable for direct damage caused by its employees, within the limits of the insurance policy taken out.

ARTICLE 11 - ADDITIONAL WORK

No additional work shall be undertaken without the Client's prior written consent. A supplementary quotation shall be drawn up and must be signed before the work is carried out.

Any work discovered during the project (in particular demolition of partitions, hidden defective pipes, presence of asbestos) will result in a mandatory additional quote.

ARTICLE 12 - RIGHT OF RETENTION

The Company reserves the right not to hand over the keys and not to consider the work completed until the invoice has been paid in full.

ARTICLE 13 - ACCEPTANCE OF THE WORK

13.1 Acceptance report

Upon completion of the work, a handover report shall be drawn up and signed by both parties. It shall confirm that the work has been carried out in accordance with the quotation.

13.2 Reserves

Any apparent defects must be reported upon receipt. Defects not reported at this time cannot be invoked at a later date (except for hidden defects).

13.3 Hidden defects

Hidden defects must be reported to the Company without delay to allow for prompt inspection and repair.

ARTICLE 14 - PERSONAL DATA

14.1 Data processing

The personal data collected is processed in accordance with GDPR regulations. It is used exclusively for :

• Performance of the contract
• Invoicing
• The ten-year warranty
• Payment reminders

14.2 Shelf life

The data is retained for the duration of the contract and the ten-year warranty (10 years).

14.3 Customer Rights

The Customer has the right to access, modify and delete their data. A written request addressed to the Company will suffice.

ARTICLE 15 - INTELLECTUAL PROPERTY

Any quotation, plan or document drawn up by the Company remains its intellectual property. The Customer may use it for the performance of the contract, but may not reproduce or
modifier sans accord écrit.

ARTICLE 16 - FORCE MAJEURE

The Company shall not be liable for any delays or failure to perform its obligations due to events of force majeure such as :

  • Natural disasters
  • Pandemics
  • Strikes
  • Prolonged water/power cuts
  • Government legal restrictions

ARTICLE 17 - AMENDMENTS TO THE GTC

The Company reserves the right to amend these GTC at any time. Amendments shall only affect contracts concluded after they have been posted online. The applicable GTC are those in force on the date the quotation is signed.

ARTICLE 18 - JURISDICTION AND DISPUTES

18.1 Amicable settlement

In the event of a disagreement, the parties undertake to seek an amicable resolution. The Customer may contact the Company within 30 days of receiving the work. des travaux.

18.2 Mediation

If no resolution is reached, the parties may seek free mediation from a neutral third party.

18.3 Competent jurisdiction

Any dispute arising under these GTC shall fall within the exclusive jurisdiction of the courts of Paris (17th arrondissement). This clause shall also apply in the event of emergency proceedings.
d’urgence.

18.4 Applicable law

These GTC are governed by French law.

ARTICLE 19 - LEGAL NOTICE

For further information, the Customer may consult :

  • The Company's official website
  • The terms and conditions are available upon request.
  • The contact details provided in the header

GH TECHNIQUE – Plumber in Paris's 17th arrondissement – All rights reserved